Plumbing Terms & Conditions

1.0 Interpretation

(a) “Customer” shall be the person who permits us to carry out the work required
“Goods” shall be the products that are required for the necessary work to be carried out
“Contract” shall be the Contract for the Services offered by the Company
“Company” shall be Rent-a-Fitter
“Completion” shall be the final date at which the products are fitted
“Engineers” shall be those instructed to represent the Company at all times
“Price” is the total price for the services offered by the Company
“Services” shall be the work carried out by the Company on behalf of the Customer

2.0 Basis of the sale

(a) The Company shall sell and the Customer shall purchase the Services as detailed in the Contract and mutually agreed by the Company and the Customer.

The Customer shall read these Terms and Conditions thoroughly before agreeing to any services offered by the Company.

By agreeing to the services offered you are agreeing to these Terms and Conditions. If the Customer has any confusion over any of the Terms and Conditions, he/she must clarify this before they agree to the Services.

(b) The Customer’s signature on the Contract constitutes as a legally binding order by the Customer

(c) Only the work detailed in the Contract will be carried out by the Company. Any additional works carried out will be at an additional cost agreed with the customer prior to work commencing.

(d) We will make every effort to arrive on time on the specified dates as agreed with the Customer. However, sometimes there are unforeseen circumstances which cannot be avoided. We will accept no liability for any of our Engineers arriving late to any jobs.

3.0 Price

(a) The Customer shall agree to pay the Company the Price as mutually agreed on the written Contract. The price shall remain fixed for 90 days from the date of the Contract. The Company reserves the right to change the prices of its services from time to time to reflect the change in living costs.

(b) The Customer will only be charged for the time our Engineers are spend on a job. The Customer shall pay for services on an hourly rate unless otherwise specified. A minimum of 1 hour will apply for all jobs and then work will be charged at 15minute increments.

5.0 Terms of Payment

All Services shall be paid for in full immediately after the work has been carried out and on receipt of an invoice. If the Customer does not pay for the services in full immediately any outstanding payments will incur a charge of 4% interest above the current base rate until payment is made in full.

6.0 Goods

(a) Goods will be charged at 20% above cost price and the Customer shall pay for any collection time up to a maximum of £50.00.

(b) Any Goods the Company is instructed to purchase on behalf of the Customer, the Customer shall be liable for even if the job is then cancelled or the goods are not required.

(c) Goods supplied and delivered by the Company to the Customer on your premises shall remain the property of the Company until paid for in full by the Customer. Whilst goods remain the property of the Company we have the absolute authority to retake, sell or otherwise dispose of all or any part of these goods.

6.0 Work and Completion

(a) All work shall be undertaken by the Company strictly in accordance with the Contract and these Terms and Conditions.

(b) Any changes to the original Contract will be agreed and signed off by the Customer before they are carried out. Any disputes after this Signoff will not be rectified.

7.0 Company’s and Customer’s rights to cancel

(a) The Customer has the rights to cancel the Contract within 7 days of the date of signing without any penalty.

(b) Any cancellations received after 7 days of the date on the Contract are at the discretion of the Company. Should any cancellation be accepted, deposits are non refundable.

(c) The Company shall cancel this Contract at any time on 7 days written notice to the Customer. In this event, the Company will pay the Customer any reasonable loses or costs the Customer may have suffered as a result of the cancellation unless the cancellation was by reason any act of default of the Customer.

7.0 Warranties and Liabilities

(a) All Services are guaranteed for 1 year from the date of completion. This includes the Company’s labour and parts for the duration of the manufacturers guarantee.

(b) We will take no responsibility for any work or parts that are supplied to you and are mistreated or neglected or if our work is repaired, modified or tampered with by anyone other than our Engineers.

(c) If we carry out work for you using your own Materials we accept no responsibility for these materials or their quality or reliability.

(d) We will not accept liability for work where you have ordered us to carry out work against out advice. In this instance you will receive our advice in writing.

(e) We will only be liable for rectifying our own work and shall not be held responsible for any ensuing damage or claims resulting from this or other work overlooked or subsequently requested and not undertaken at that time

(f) We shall not be held liable for any delay or consequences of any delay in performing our obligations if such a delay is due to any cause beyond our reasonable control and we shall be entitled to reasonable time extensions.

(g) We shall be entitled to recover the costs or damages from any person or contractor whose negligence or faulty workmanship makes us liable to pay for those damages or rectification of work.

(h) The Company shall be under no liability under the above warranty, condition or guarantee if the Price of the Contract is not paid on the due date from the date that the payment is due until such a time as the Price is paid in full. The Customer’s statutory rights are not affected. If the Customer has any doubts as to their statutory rights they should seek independent legal advice.

(i) The Customer is solely liable for any hazardous situation in respect to the CORGI gas regulations or any Gas Warning Notice issued. Our Engineers operate under their own CORGI registration and are therefore solely liable for any gas work and its subsequent liability.

(j) We reserve the right to refuse or decline to undertake any work.

(k) We reserve the right, at our absolute discretion, to choose who will represent us.

(l) At any time and without notice we shall also be entitled to enter any premises in which our goods, or any part of them, are installed, stored or kept or it is reasonably believed to be so. We shall be entitled to seek a court injunction to prevent you from selling, transferring or otherwise disposing of such goods. However, the risk in the goods will pass to you on delivery to you. You must insure them at replacement value and if asked you must produce evidence that they are properly insured

8.0 General

(a) This Contract shall be subject to the jurisdiction of the U.K courts and constructed according to relevant UK law.

(b) The company reserves the rights to change these Terms and Conditions from time to time. This will not affect the Terms and Conditions that are agreed by the Customer at the time of purchase.

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Plumbing Terms & Conditions